FAQs
We've been hand making mattresses in Ireland for over 40 years. Our multigenerational team of craftspeople, investment in innovation, and commitment to using the best materials, including natural organic materials, ensures our mattress our unparalleled when it comes to comfort, quality and wellbeing.
The Natural Sleep Organic Collection are the most natural mattresses possible. Made with Natural Latex, Organic Cotton, and Pure Lambswool these high preforming natural materials are not only durable, comfortable and sustainable, their hypoallergenic benefits and naturally insulating properties put your comfort and wellbeing first. They are also naturally fire-retardant materials so we don’t have to use any chemical spray making these mattresses entirely non-toxic and chemical free, so they should be the first choice for people who have allergies, asthma, or are chemically sensitive.
Our founder James has suffered with asthma since he was a child and Natural Sleep was born out of a keenness to find a mattress that was both comfortable and all-natural. Mattresses in our Organic Collection, Premium Collection, and Adjustable Bed Collection are suitable choices for asthmatics as they use hypoallergenic natural materials. Our Comfort Collection is also treated with a bio-based anti-allergen treatment to protect against dust mites.
Our Organic Collection or Adjustable Beds are available to purchase exclusively online or from our Showrooms in Dublin and Limerick. These collections are not currently stocked as part of our general retail collection found at stockists nationwide.
All you need to order your Natural Sleep mattress or Adjustable Bed online is a valid credit or debit card, a valid email address and a delivery address.
We deliver all over Ireland, including Northern Ireland. We can deliver internationally too, just contact us info@naturalsleep.ie for a shipping quote.
We are delighted to offer free shipping in Ireland as standard on all online orders and orders from our showrooms. We also offer a Mattress Disposal service and White Glove service for an additional charge. More information on shipping can be found here.
When ordering online or from our showroom, please allow up to 15 working days from order to delivery. We need 5 working days to process your order, then depending on your location 5-10 working days to deliver. If you need your mattress in a hurry, please get in touch, we'd be happy to help if we can! More information on shipping is available here.
Our Origin, Comfort and Premium Collections are available to buy from over 100 stockists across Ireland and Northern Ireland, along with our range of handmade bases and headboards in multiple styles and colours. These products can also be viewed at our Dublin showroom, where we have all our products under one roof.
Browse our products online and simply search our interactive map to find your local stockist.
The smallest size mattress we offer is a single bed, which is 90 x 190cm.
Your mattress will arrive rolled and vacuum packed, in a recyclable cardboard box. We recommend two people unbox and unroll the new mattress.
Just unbox, lay on a flat surface, roll out, and wait for the mattress to expand.
Once removed from its box, your Natural Sleep mattress will uncurl and expand on its own. We suggest letting it fully expand for an hour before lying down to sleep. In 48 hours any signs of creases or wrinkles will be recovered. Within two weeks your mattress will be fully settled.
With our Organic Collection and some of our other mattresses you may notice a slightly earthy smell once you remove the packaging. This is from the natural cotton and lambswool materials, and is completely normal. Like the scent of a new piece of leather furniture, it will quickly settle.
Our ‘ready to roll’ mattresses utilise the most up to date bedding technology, so they can be delivered direct to your door, with no impact or compromise on quality. We have over 40 years experience making mattresses, and innovations over the last 10 years have allowed us to create better quality mattresses, specifically designed to be rolled and boxed for transport, that always spring right back into shape.
Most of our mattresses are designed to suit everyone, of all shapes and sizes. Some of our mattresses are better suited to lighter body weights and some work really well for heavier body weights. Please consult the product information for more detail on each mattress. If you have a concern about weight limits or are 20+ stone, please feel free to contact our team directly.
At the touch of a button, you can adjust the headrest of your bed from flat into sitting position or anywhere in between that suits your needs, or elevate your feet to knee height. The solid beechwood adjustable base has a five-part moving action controlled by an easy to use remote. Our Double (5ft) and Super King (6ft) adjustable beds have two separate mattresses, dual controlled with two remote controls.
If you have reduced mobility, a chronic medical condition, or are simply looking for a little help to get in and out of bed, an adjustable bed can give you or a loved one more independence, maintain comfort at night, and help with good sleep health.
The flexibility for you (and a partner if you order our Double or Super King two person beds) to raise your head and elevate your feet, can help with sleep apnoea, snoring, asthma and breathing problems, the symptoms of acid reflux and heartburn and can give relief to swollen legs and cramping. The flexibility to change the bed's position can help ease back pain and arthritic pain and improve circulation. An adjustable bed can help with conditions such as Parkinson's, Motor Neurone Disease, Multiple Sclerosis, Cerebral Palsy, Fibromyalgia, and Spinal Injury.
Our Small Double (4ft) Adjustable Bed is suitable for one person, whilst our Double (5ft) and Super King (6ft) have two separate mattresses that work independently of each other. This gives you freedom to sit up in the bed while the other can rest laying flat.
Unlike some inferior adjustable beds for sale online, the price of our adjustable beds includes our specially made pressure relieving Natural Layers mattress, designed and made by us in Ireland using the highest quality materials including organic cotton and natural breathable organic lambswool. You can also choose our highest performing Pure Organic mattress with full latex core for fully organic comfort and luxury.
You are entitled to a VAT refund from Revenue for your adjustable bed if you are diagnosed with a medical condition that means that you need one. We are happy to send you the form and help with filling it out. You pay the full price and are refunded afterward. Our prices are shown with the ex-VAT price for reference.
We make, deliver and install your adjustable bed within 14 days from placing your order. Our drivers Mike and Frank will take about 40 minutes to install your adjustable bed and show you how to use the controls. We just ask that the room is cleared before we set up.
From order to delivery we pride ourselves on our customer service. We deliver your bed at a time that suits you and unlike some other adjustable beds available online that require self assembly, we bring the bed to your room, assemble, set up and show you how to operate the controls. We don't charge extra for delivery and we can even take away your old mattress and non-wooden bed frames.
We carry spare remote control handsets in case of loss, at a small cost to replace.
All mattresses come with a warranty to cover you in the unlikely event of material defects resulting from defective materials or workmanship. Should you come across any issues or problems with your new mattress of this nature just reach out to our team and we’ll be happy to help. View our warranty information here.
Just like a new pair of shoes, a new mattress needs breaking in. Allow at least a month to adjust to the new comfort and support of your mattress. In general, mattresses today are thicker and more sumptuous than years gone by. Natural Sleep mattresses incorporate multiple layers of fillings and hi loft quilted surfaces which are designed to compress and settle with use. The areas where body weight is concentrated will compress as the materials bed down. As a result, slight body depressions may be seen on the mattress surface. This is quite normal. Any impressions that develop indicate that the mattress surface is conforming to your body’s individual shape – it does not mean that the core is faulty. For people who sleep alone on a double mattress, this bedding down period is more pronounced as only one sleep surface is being used. Rotate the mattress regularly or alternate your sleeping position to wear the mattress evenly. Body impressions / filling settlement is considered normal on new luxury mattresses and does not constitute a manufacturing fault. Our mattresses are covered by warranty in the unlikely event of a manufacturing default. Perceived level of comfort is subjective and is not covered by warranty.
Yes, Natural Sleep are proud to be the first choice for over 30 luxury hotels across Ireland. We have worked closely with the hospitality sector since 1984 to bring five star comfort to thousands of people.
Yes we have our own showroom in Dublin where you can try our entire range of mattresses - Organic, Premium, Comfort and Origin Collections - as well our Adjustable Bed Collection. Open 7 days a week, you can find us on the Long Mile Road, Dublin 12, or visit us at Ballylanders, Co. Limerick to try our Organic Collection or Adjustable Bed Collection.
Feel free to get in touch by emailing info@naturalsleep.ie or calling +353 62 46900. We're here to help.